GETTING TO YES

the key text on problem-solving negotiation-updated and revised getting to yes has helped millions of people learn a better way to negotiate. one of the primary business texts of the modern era, it is based on the work of the harvard negotiation project, a group that deals with all levels of negotiation and conflict resolution. getting to yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. thoroughly updated and revised, it offers readers a straight- forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken.